Terms of Service
Overview
This website is operated by Dear Alchemist. Throughout the site, the terms "we", "us" and "our" refer to Dear Alchemist. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.
Products & use
Our products are cosmetic skincare, hair care, and body care products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always review the full ingredient list before use and perform a patch test with any new product. Discontinue use if irritation occurs. If you are pregnant, nursing, or under a physician's care for a skin condition, consult your doctor before introducing new actives such as retinol or exfoliating acids.
Pricing & availability
Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Occasional errors in pricing, descriptions, or availability may occur; we reserve the right to correct them and to cancel orders placed under erroneous information, with a full refund.
Orders
We reserve the right to refuse or cancel any order and to limit quantities purchased per person, per household, or per order. If we change or cancel an order, we will attempt to notify you using the contact details provided at checkout.
Accuracy of information
Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. We are not responsible if information on this site is not accurate, complete, or current.
Intellectual property
All content on this site — including text, graphics, logos, images, and photography — is the property of Dear Alchemist and may not be reproduced without written permission.
Limitation of liability
To the fullest extent permitted by applicable law, Dear Alchemist shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or products purchased through it. Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which Dear Alchemist operates.
Changes
We may update these terms by posting changes to this page. Continued use of the site after changes are posted constitutes acceptance.
Contact
Questions about these Terms can be sent via our contact page.